Frequently Asked Questions
Have questions? We've got answers. If you can't find what you're looking for, feel free to contact us.
Yes. While we offer some free sample lessons, you’ll need an active subscription to generate custom lessons on the platform.
We understand the hesitations but our lessons are structured to align with standard ESL guidelines and are developed with input from real ESL educators. However, as with any AI-generated content, occasional errors may occur. If you spot something off, our team is here to help.
Ohemi lets you generate lessons on topics that interest your learners. You can customise them to match their specific proficiency levels.
Yes. You can cancel anytime using your account settings. Your access will remain active until the end of your current billing cycle.
Yes. You can upgrade your plan at any point during the month. We’ll apply a prorated charge so you can start using your new credits right away.
If you’re on the Standard plan, you can upgrade to a higher tier or wait for your credits to renew next month. On the Pro plan, you’ll need to wait until your credits renew in the next billing cycle.
Credits are calculated based on the number of tokens required for both text and images. Since image generation costs more credits, lessons with more images will use more credits. A long, text-only lesson will typically use fewer credits than a shorter lesson with multiple image components.
With a Standard plan, you can typically create around 20 text-only lessons, or about 8 lessons if they include a high number of image components.
Interactive preview links are available only to the logged-in member who created the lesson. However, you can add shared users to any lesson and send them a link. These links are usually shared with students so they can complete lessons and submit their results.
Absolutely. We take your privacy seriously and follow strict data protection practices as outlined in our Terms of Service.
You can share downloaded PDFs, but lesson generation and dashboard access are tied to individual accounts and account sharing is prohibited.
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